February 22 - 24, 2010, Le Méridien San Francisco, San Francisco, CA
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Remote Services: Being There Without Being There, by Scott Breeding,GE
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Axeda Corporation Website: www.axeda.com
Axeda Corporation is the leading on-demand intelligent asset management company delivering M2M solutions for Smart Services, Smart Products, and Smart Operations. The company’s VeriSign® Security certified platform and applications allow companies to connect, manage, service, and track wired and wireless assets anywhere – it serves over 100 of the world’s leading enterprises including Diebold, EMC, and Philips. Axeda Corporation is a privately held company headquartered in Foxboro, Mass.
Lantronix, Inc. (NASDAQ: LTRX) Website: www.lantronix.com
Lantronix, Inc. (NASDAQ: LTRX) is a global leader of secure communication technologies that simplify remote access, management and control of any electronic device. Its solutions empower businesses to make better decisions based on real-time information, and gain a competitive advantage by generating new revenue streams, improving productivity and increasing efficiency and profitability. Easy to integrate and deploy, Lantronix products remotely connect and control electronic equipment via the Internet; provide secure remote access to firewall-protected equipment; and enable remote management of IT equipment over the Internet. The company's headquarters are located in Irvine, Calif.
Qualtech Systems, Inc (QSI) Website: www.teamqsi.com
Qualtech Systems, Inc (QSI) offers field service intelligence solutions to OEMs and end users in the commercial and defense space. QSI customers have consistently achieved higher customer satisfaction and improved profitability by optimizing field service operational metrics such as, asset uptime, lead time to act, mean time to repair, first time fix rate, spares consumption rate and work force productivity. QSI’s TEAMS ® software solutions enable optimization of product design for effective field service, provide timely and actionable service intelligence in the field through real time and ondemand monitoring and diagnostics and guide every technician to perform like an expert. Some QSI’s customers include Boeing, FEI, GE, Honeywell, NASA, Orbotech, Pratt & Whitney, Sikorsky, Thales and DoD
ISOdx Website: www.isodxsolutions.com
Developed specifically for IT service and support organizations, ISOdx IT Analysis software tools for troubleshooting and assessments, dramatically reduces the impact of infrastructure glitches and raises performance potential to unprecedented levels. Proven to reduce mean time to IT problem resolution by up to 92 percent, ISOdx solutions eliminate firefighting work modes and help and make customer satisfaction soar. ISOdx was recently given the Innovation in Infrastructure award by the Association for Services Management International (AFSMI), the Service & Support Professionals Association (SSPA), and the Technology Professional Services Association (TPSA).
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