Resource Center

articles_lg Article

  • Remote Monitoring Success Drives Adoption
    Not many people get demonstrative discussing statistics from a remote devices survey, but Bill Pollock is 20 years deep into tracking customer service improvement methods and a new, profitable emerging trend enhances his already effusive nature. What Pollock sees is rapid adoption of remote devices and remote monitoring to enhance field services and – “the real dealbreaker” – enhanced customer service and profitability as a result.
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articles_lg Whitepaper

  • The Internet of Things Meets the Internet of People
    Alliances and collaborative systems are hardly new but as social networks converge with intelligent sensors, devices and assets radical new modes of value creation are emerging. This whitepaper from Harbor Research discusses how the internet of things, social networks and creative collaboration will shape future market opportunities.

presentations_lg Presentations

  • Smart Systems Evolution
    Smart Systems repositions the whole relationship of people and devices [the real world] to business systems. The opportunities this opens up to forward thinking product and service organizations are nearly infinite. This presentation by Harbor Research explores ways businesses can begin to look at many new possibilities for system solutions unthinkable just a few years ago.
  • The Emergence of Smart Business
    We have entered an era where people, businesses and social organizations are beginning to understand the profound impacts awareness, collaboration, and intelligence will bring. This presentation by Harbor Research informs on the new trend we call “Smart Business.”